The Grand Sona
Cancellation Policy
Free Cancellation
- Guests may cancel their reservation free of charge if the cancellation is made at least 72 hours (3 days) prior to the scheduled arrival date.
- No cancellation fees will be charged.
Late Cancellation Fee
- Cancellations made less than 72 hours before the check-in date will incur a late cancellation charge.
- The guest will be charged 50% of one night's room rate as a cancellation fee.
- The remaining balance of any advance payment will be refunded (if applicable).
No-Show Policy
- If a guest does not arrive on the day of check-in and fails to cancel the booking in advance, the reservation will be marked as a no-show.
- In such cases, one full night's room rate will be charged, and the rest of the stay will be automatically cancelled.
- No refund will be applicable for no-show bookings.